Effective Date: June 14, 2026
At iPlus Care LLC (“iPlus Care”, “we”, “our”, or “us”), we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, estimated delivery times, shipping costs, tracking information, and other important details regarding product deliveries.
By placing an order on https://ipluscare.in, you agree to the terms outlined in this Shipping Policy.
1. Free Shipping
We proudly offer FREE SHIPPING on all eligible orders placed through our website.
No minimum purchase amount is required unless otherwise stated during promotional events or special offers.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Processing times may vary during:
- Peak shopping seasons
- Public holidays
- Promotional events
- Periods of unusually high order volume
Orders are processed Monday through Friday, excluding weekends and public holidays.
3. Shipping and Delivery Time
Estimated delivery times generally range between:
United States: 5–12 Business Days
International Orders: 7–20 Business Days
Delivery times are estimates only and are not guaranteed.
Actual delivery times may vary depending on:
- Destination location
- Carrier delays
- Customs clearance procedures
- Weather conditions
- Operational disruptions
- High-volume shipping periods
4. Order Tracking
Once your order has been shipped, tracking information will be provided via email whenever available.
Customers can use the tracking information to monitor the progress of their shipment through the designated carrier’s website.
Please allow up to 72 hours for tracking information to become active after shipment.
5. Shipping Carriers
We work with trusted logistics partners and shipping carriers to ensure reliable delivery of customer orders.
Carrier selection is determined based on destination, product availability, fulfillment location, and logistics requirements.
6. Order Fulfillment
Products may be shipped from:
- Our facilities
- Authorized warehouses
- Distribution centers
- Fulfillment partners
- Supplier warehouses
As a result, items within the same order may occasionally arrive in separate packages.
7. International Shipping
We ship to many countries worldwide.
International customers are responsible for ensuring compliance with local import laws and regulations.
Certain products may not be available for shipment to specific countries or regions.
8. Customs, Duties and Taxes
For international orders, customs duties, import taxes, VAT, or other government-imposed fees may apply depending on the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise specified.
iPlus Care LLC is not responsible for delays caused by customs clearance procedures.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If incorrect or incomplete shipping details are provided, we may not be able to modify the order once it has entered processing.
iPlus Care LLC shall not be responsible for orders delivered to incorrectly provided addresses.
Additional shipping charges may apply for address correction requests or reshipment.
10. Lost, Delayed, or Damaged Shipments
If your shipment is lost, significantly delayed, or arrives damaged, please contact our customer support team as soon as possible.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Resolution options may include:
- Replacement shipment
- Store credit
- Refund where applicable
Investigation timelines may vary depending on the carrier.
11. Delivery Delays
While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Transportation disruptions
- Customs inspections
- Carrier operational issues
- Public holidays
- Force majeure events
We appreciate your patience and understanding in such situations.
12. Refused or Undeliverable Shipments
Orders returned due to:
- Incorrect address information
- Failure to accept delivery
- Failure to pay applicable customs charges
- Repeated unsuccessful delivery attempts
may be subject to return shipping fees, handling charges, or order cancellation.
Any eligible refund may be reduced by applicable shipping and handling costs incurred.
13. Shipping Restrictions
We reserve the right to restrict shipments to certain countries, territories, addresses, or regions where delivery services are unavailable or restricted.
14. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon posting on this page.
Continued use of our website constitutes acceptance of the updated Shipping Policy.
15. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
iPlus Care LLC
Website:
https://ipluscare.in
Business Address:
2093 Philadelphia Pike
Claymont, Delaware 19703
United States
Operating Address:
No. 19-9-27, Lakshmipuram Circle
Tiruchanoor Rd, beside Apollo Pharmacy
Tirupati, Andhra Pradesh 517501
India
Business Phone:
+1 (989) 534-9659
Business Email:
support@ipluscare.in
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (United States Business Hours)
Consent
By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.